Frequently Asked Questions

Can my alarm work with an Internet Phone?

VoIP ( Voice over Internet Phone) is a service the Cable TV companies are offering, THIS IS NOT COMPATIBLE with your alarm system, according, to the Cable companies “it may work.” In the event of a real emergency “may work” is not good enough! If you are going to use VoIP you must maintain at least one regular telephone line through the Phone Company. VoIP may need additional battery backup to maintain communications in the event of a power outage, and we are not able to reliably communicate with your alarm panel to make changes from our office if you are using VoIP.

OTHER FAQs

1.	Can ISS handle the electrical needs of a major contractor?
2.	Do I need to know exactly what I want before I call ISS?
3.	What if I have DSL?
4.	Will my alarm work if I only have a Cell Phone?
5.	How can I tell if my Alarm System is working properly?
6.	Do you accept credit cards?
7.	Do you accept personal checks?
8.	What is a Residential Alarm Test & Inspection?
9.	In what trade organizations is ISS currently active?